A huge Assured welcome to our new folks: Kren & Elizabeth who have joined our technical & client services teams in the UK. Here is an introduction to them!
KREN COOPER, 3RD LINE SUPPORT
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ELIZABETH LYON, CLIENT SERVICES MANAGER
Liz has over 10 years of Client Relationship and IT Service Management experience, mainly within the IT Managed Service Provider (MSP) sector.
‘’I’m really looking forward to getting my teeth into something new, and, starting to build new and long- lasting relationships with the Assured customers and my lovely new colleagues.
I was drawn to the Client Services Manager role at Assured due to the genuine and family-feel approach within the business. I like the fact that Assured focusses on one product type, and concentrates on being experts in that field, rather than a jack-of-all trades.
I am hoping to pull on the experience I have within IT Service Management to help me build on my new role and work towards continual service improvement and growing the existing customer accounts.
In my spare time, I love to go walking in the countryside in Sheffield where I live, I LOVE a Netflix binge-sesh – mainly crime/thriller documentaries – but I’m quite partial to a zombie film too. I spend a lot of time with the family and my friends where I can – usually activities revolve around eating.
Thank you for welcoming me in to the team – I’m looking forward to meeting with all my new colleagues, understanding everyone’s role and how the company fits together."
