Simon Chappell Interviewed by Channel Partner Insight for InsideTrack

Our CEO & Co-Founder, Simon Chappell, was recently interviewed by Channel Partner Insight for their InsideTrack event about his thoughts on 'The Channel and Security'.

Watch the video for Simon's thoughts on:

What is the next ‘new normal' for security and how should MSPs be selling it?

The Covid-19 crisis may have presented the managed security services market with some of the biggest opportunities in years. Remote working has left many companies wide open to vulnerabilities, and "quick fixes" that were put in place last year are being reviewed.

  • But several partners have told CPI of their frustration at some vendors sticking to "status quo" sales methods around security solutions. Is this changing?
  • A growing number are rejecting MDF that specifies a distinction between MSP and MSSP, while also questioning whether they are being sufficiently rewarded in partner programs. Are the distinctions MSP and MSSP useful to channel partners anymore?
  • In terms of threats on MSPs themselves, some partner bosses are slamming vendors for neglecting security basics and leaving them open to high-profile "supply chain" attacks, such as by Russian-speaking ransomware group REvil. Has the way MSPs work with vendors changed significantly as a result of the pandemic, frustration and a changing security market?

Here is the video in full:


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